Frequently Asked Questions
How can I implement this service at zero cost to my business?
All you need to provide is a suitable place to position your new vending machine and we take care of the rest at no cost.
How does your service ensure quality assurance?
Pre-delivery checks are conducted on all of our machines and a monthly maintenance and cleaning schedule is put in place for maximised reliability. This results in a greater level of customer satisfaction.
How do you help with product selection?
Vending Direct has the largest product range currently available in the market. As a result you can be assured the staff will have the widest choice from the best brands at competitive prices.
Do you offer healthy options?
What sports nutrition products do you offer?
Specializing in sports nutrition, Vending Direct is the ideal vending solution for sports facilities and gyms. Our extensive range of functional products helps your members power through tough workouts and prepare for their next challenge.
Do you offer refrigerated, ambient, or combo options?
Whether you’re craving a cold drink, longing for crispy chips, or in the mood for fresh food, our diverse selection of vending machines caters to your every culinary desire, perfectly suited to your ideal menu
Do you offer machines that can fit into any space?
Our machines are designed to accommodate any space, regardless of size. Whether you’re outfitting a small office or a bustling stadium serving thousands, Vending Direct has the expertise to customise a solution that’s perfectly aligned with your specific needs.
Is cloud connectivity available for your machines?
Every one of our vending machines is equipped with Vending Direct’s proprietary, industry-leading telemetry system. This advanced technology seamlessly transmits real-time data to our central system, guaranteeing that your vending machine is consistently well maintained and fully stocked.
How often are machines restocked?
Our service provides efficient, automated restocking using our bespoke telemetry system. This system ensures timely replenishment of supplies, based on real time sales data from the machine not based off a schedule.
Do your machines support cashless payment options?
All Vending Direct Machines are fitted with our ‘10 ways to pay’ technology. Machines accept: Apple Pay, Eftpos, Mastercard, Mastercard paypass, Google Pay, Visa, Visa payWave, Debit Card, WeChat Pay, Alipay.
How does your machines contribute to happy staff and visitors?
What Payments systems do you have?
Do you have insurance?
Yes, we carry comprehensive public liability and motor vehicle insurance. Our Purpl Certificate of Insurance cover can be provided on request.
Can I have Snacks and Drinks in the same machine?
Yes, you can have snacks, beverages, and chilled fresh food in the same machine. We collaborate with you to create a menu that best suits your location.